Use code "HOLIDAY" for an additional 25% off entire order. Free standard U.S. shipping For orders $50+!!!

FAQ

How long will it take to get my order ?

It takes 24 hours to process orders placed Monday through Friday, if your order is placed Friday after 10 am PST your order will not be processed until the next business day. Orders are not shipped or processed on weekends or holidays. 

Will you be getting any more of "X" item in stock ? 

Once we see something sells out, we try our hardest to restock as soon as possible. Sometimes we are not sure if we are able to restock items. 

I need to change something on my order. What should I do?
If you need to change or cancel your order, please contact us immediately at pepperknot@gmail.com. We generally process orders within 24 hours, and once we have processed your order, we will be unable to make any changes.

I’m unsure about a size or have a fit question. How do I find this info?
Please see our Size Chart for general information on sizing. If you still have specific questions about a fit of an item or measurement guidelines, please contact our customer service team at pepperknot@gmail.com.

The style I want is out of stock? What should I do?
Most items sell out quickly but there is a chance that we could get more in the future. Sign up to be notified if an item is restocked:

Why was my order canceled?
Due to an unforeseen event, the item you ordered suddenly became out of stock and is no longer available. We promise these cases are rare. However, if an item in your order does become unavailable, you will be contacted within 24 to 48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order.